The Notice stated I had a 500 some odd dollar debit and they were going to disconnect my internet access unless I called THIS number that they provided, etc. I received a bagged 4×12″ doorknob type Notice from my local Internet/Telephone company, hanging on my gate. I also spoke with the FBI, hoping that they might be able to cross link some of the information, and I called you and verified what I suspected, that you don’t have third parties making such calls, specifically Capital one as targets. I did a search and found the building that they are listed in is at 550 West Adams St Suite 900 Chicago Il 80202 and is owned by USG, at least USG has headquarters there and management came up as Telos. I called from a cell phone with an ID Block and asked that I be removed from their call list and was told that they were not marketing they were just lowering interest rates. I still assumed that it was possible that the who thing was spoofed and there was no such company. I called their customer service line and immediately was asked if I wanted a lower rate on my credit card, and I assumed that the circle was closed. I attempted several reverse look up services with no luck, then looked up the “carrier” for the number and came up with “Neutral Tandem” looking up Neutral Tandem, I found a subsidiary that looked promising, Inteliquent. I called the number back and got directly back into the same merry-go-round, but this let me know that unlike spoofed numbers this one could be called back. They asked for the expiration date, I gave them 7/21, that must have done it because they hung up. They asked if I had a visa Capital One,They said that they could lower the interest rate on my card and asked if it was over 10%, I said it was 11.6 but also said it was a Mastercard not a Cap 1 They said that was fine. Probably caller ID could have alerted them but they went on. The second one today, I stayed on the line for “credit card services”. If you have received this, or a similar hoax, please file a complaint at After many phone calls, approx 100 in the last 6-8 months, I became exasperated and angry. If you have a question concerning your account or credit/debit card, you should contact your bank using a telephone number obtained independently such as from your statement, a telephone book, or another independent means. Beware of e-mails, telephone calls, or text messages requesting your PII. Therefore, be cognizant and protect your PII. The message instructs the recipient to renew their on-line bank account by using the link provided.ĭue to rapidly evolving criminal methodologies, it is impossible to include every scenario. Do not open any unsolicited e-mail and do not click on any links provided.Ī new version recently reported involved the sending of text messages to cell phones claiming the recipient’s on-line bank account has expired. Please beware spam e-mails may actually contain malicious code (malware) which can harm your computer. Your tips via CashApp, Venmo, or Paypal are appreciated! Receipts will come from ISIPP. The Internet Patrol is completely free, and reader-supported. These e-mails further warn recipients not to provide sensitive information when requested in an e-mail and not to click on embedded links, claiming they could contain “malicious software aimed at capturing login credentials.” Upon calling the telephone number, the recipient is greeted with “Welcome to the bank of …” and then requested to enter their card number in order to resolve a pending security issue.įor authenticity, some fraudulent e-mails claim the bank would never contact customers to obtain the PII by any means, including e-mail, mail, and instant messenger. Recipients are directed to contact their bank via telephone number provided in the e-mail or by an automated recording. Vishing operates like phishing by persuading consumers to divulge their Personally Identifiable Information (PII), claiming their account was suspended, deactivated, or terminated. These attacks against US financial institutions and consumers continue to rise at an alarming rate. “Are you one of many who have received an e-mail, text message, or telephone call, purportedly from your credit card/debit card company directing you to contact a telephone number to re-activate your card due to a security issue? The IC3 has received multiple reports on different variations of this scheme known as “vishing”.
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